ShopFlow

ShopFlow is a modern cloud-based point-of-sale (POS) system designed specifically for retail businesses in the Philippines. It combines sales processing, inventory management, staff attendance tracking, and business analytics into one comprehensive platform that works on any device.

ShopFlow is perfect for:

• • Small retail shops and boutiques
• • Restaurants and cafes
• • Multi-branch retail chains
• • Growing businesses that need scalable solutions
• • Businesses that want to modernize their operations

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start. You can explore the complete POS system, set up your inventory, and test all functionality before making a decision.

Absolutely! ShopFlow is built specifically for Philippine businesses. All pricing is in Philippine Peso (₱), we support local payment methods, and our support team understands the unique needs of Filipino entrepreneurs.

ShopFlow works on any device with a modern web browser:

• • Desktop computers (Windows, Mac)
• • Tablets (iPad, Android tablets)
• • Smartphones (iOS, Android)
• • POS terminals and touch screens

No app downloads required - everything runs in your browser for maximum compatibility.

Yes! ShopFlow supports multi-branch operations with centralized management. You can:

• • Track inventory across all locations
• • View consolidated sales reports
• • Transfer stock between branches
• • Manage staff across multiple stores
• • Set different permissions for each location

ShopFlow is primarily a cloud-based system, but we offer offline capabilities for critical operations. During internet outages, you can continue processing sales and the data will automatically sync when connection is restored. However, real-time features like inventory updates across locations require an internet connection.

Our staff management system includes:

• • Time-in/Time-out tracking via any device
• • Automatic calculation of working hours
• • Payroll-ready attendance reports
• • Staff performance monitoring
• • Role-based access control
• • Integration with payroll systems

ShopFlow provides comprehensive reporting including:

• • Daily, weekly, and monthly sales reports
• • Inventory turnover and stock levels
• • Staff attendance and performance
• • Profit and loss statements
• • Customer behavior analytics
• • Custom report builder (Professional plan)

We offer three flexible pricing plans:

• Basic: ₱1,099/month (up to 3 stores)
• Professional: ₱2,099/month (up to 10 stores)
• Enterprise: Custom pricing (unlimited stores)

All plans include a 14-day free trial. No setup fees, no long-term contracts.

Yes! You can upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle. If you upgrade mid-month, you'll only pay the prorated difference. We make it easy to scale your business without being locked into expensive contracts.

We accept all major payment methods in the Philippines:

• • Credit/Debit cards (Visa, Mastercard, JCB)
• • Bank transfers
• • Digital wallets (GCash, Maya, PayMaya)
• • Over-the-counter payments

All payments are processed securely through our PCI-compliant payment gateway.

Yes, we offer a 30-day money-back guarantee. If you're not completely satisfied with ShopFlow within the first 30 days, we'll refund your payment in full. No questions asked. This applies to both monthly and annual subscriptions.

No setup fees whatsoever! Your subscription covers everything including:

• • Account setup and configuration
• • Initial training and onboarding
• • Data migration assistance
• • Ongoing support and updates

Support varies by plan:

• Basic: Email support with 24-48 hour response
• Professional: Priority email and live chat support
• Enterprise: Dedicated account manager + 24/7 phone support

All plans include comprehensive documentation, video tutorials, and a knowledge base.

Your data security is our top priority. We implement bank-grade security measures:

• • 256-bit SSL encryption for all data transmission
• • Daily automated backups with geo-redundancy
• • Multi-factor authentication (2FA)
• • Regular security audits and penetration testing
• • PCI DSS compliance for payment processing
• • ISO 27001 certified data centers

You can cancel your subscription at any time through your account dashboard. Your access will continue until the end of your current billing period. We don't charge cancellation fees or require notice periods. Your data remains available for 30 days after cancellation in case you want to reactivate.

Yes! We provide comprehensive training and onboarding:

• • Video tutorials and step-by-step guides
• • Live onboarding sessions for new customers
• • Webinars and advanced training workshops
• • Personalized training for Enterprise customers
• • Ongoing support through our help center

Absolutely! You own your data and can export it anytime. We provide:

• • Complete data export in standard formats (CSV, Excel, PDF)
• • Sales transaction history
• • Inventory and customer data
• • Staff attendance records
• • Financial reports and analytics

Data portability is one of our core commitments to our customers.